4-yr. old Dell prolemz

[Tachiba]

So, I've used a desktop Dell fo 4 years, and a few weeks ago, the ol comp. crashed. We had to renstall Windows. BUt when I did that, not only did I lose everything(on purpose, I didnt really care), but now when I switched the cable cord back to the Dell, its not FRACKIN working. I cant go on the internet! Now, I have to steal my sisters laptop and put the cord on it to type this. I called my Internet Service Provider (ISP), Comcast, and they said it was the computer and to call Dell. But Dell had the damn audacity to try to charge $49.00 for technical support, and I said "Hell no am I paying for something that may not work." So, do you guys think you can help?

 

[Tohsaka]

Get a PCI Network card, or a USB Lan Adapter. It looks like your existing ethernet cord isn't working.

 

[Zethus]

have it plugged in while installing windows... so should it fix it automatically.. did that for me

 

[Ceroscuro]

...you did install the ethernet drivers, right? Go to device manager and look for all the items marked with a yellow question mark. If drivers are missing, you can go to http://support.dell.com/ click drivers and downloads, and enter the service tag of your machine. This will take you to a driver download page (be sure the operating system matches yours).

 

[moog]

Yeah make sure you have the drivers. Unless its a P&P then it wont directly work unless installed.

 

[Diedrupo]

http://support.dell.com download the drivers onto a usb stick here, plug them into your laptop, and then install them one by one. i'd suggest installing the chipset and graphics drivers before the rest.